Secure Workflow Tips for AliceAndBob.io Desktop App Users

AliceAndBob.io Desktop App: Quick Setup Guide for Windows & macOS

What you need

• OS: Windows ⁄₁₁ or macOS 11+
• Disk: 300 MB free
• Internet: Broadband for initial sync and updates
• Account: Active AliceAndBob.io account (create via web if needed)

Download & install

1. Go to the AliceAndBob.io downloads page (official site).
2. Choose the Windows (.exe) or macOS (.dmg) installer and download.
3. Windows: run the .exe and follow installer prompts.
   macOS: open the .dmg, drag the app to Applications, then eject the .dmg.
4. Allow system security prompts (Windows Defender or macOS Gatekeeper) to run the app.

First launch & sign-in

1. Open the app from Start Menu (Windows) or Applications (macOS).
2. Sign in with your AliceAndBob.io credentials or use SSO if your organization provides it.
3. Grant requested permissions (file access, notifications) if prompted.

Initial sync & settings

• Let the app complete initial sync — this may take several minutes.
• Open Settings / Preferences to:
  • Choose sync folders or workspace locations.
  • Enable or disable automatic launch on startup.
  • Configure notification preferences.
  • Set theme (light/dark) and font size.

Security & backup

• Enable any available client-side encryption or passphrase option in Settings.
• If the app supports recovery keys or backup codes, store them in a secure password manager or offline safe.
• Use OS-level disk encryption (BitLocker/FileVault) for added protection.

Common troubleshooting

• App won’t install: ensure installer matches OS architecture (x64) and uninstall previous versions first.
• Sign-in fails: check internet, verify credentials on web, clear app cache, or reset password.
• Sync stuck: pause/resume sync, sign out and back in, or check file permissions for chosen folders.
• Crashes on launch: update OS, reinstall app, check logs via Help > View Logs and contact support.

Updating & uninstalling

• Update: use the app’s built-in updater or download the latest installer from the site.
• Uninstall Windows: Settings > Apps > Uninstall or use provided uninstaller.
  macOS: delete app from Applications and remove related files in ~/Library/Application Support/aliceandbob.io.

Quick tips

• Enable auto-updates to stay current with security fixes.
• Use keyboard shortcuts listed in Help to speed workflows.
• Keep a local export/backup of critical data periodically.

If you want, I can create step-by-step screenshots for either Windows or macOS installation.